Harvard Business Review Article - April 2006

Working With You Is Killing Me:
Freeing Yourself from Emotional Traps at Work
Katherine Crowley and Kathi Elster
(Warner Business, 2006)


All the talk about collegial, non-authoritarian workplaces has had an unfortunate side effect; Managers often give employees too much latitude. Here’s a psychotherapist’s manual for easygoing supervisors who need to reassert their “parental” authority without undermining morale. The authors’ advice is no surprise—unhook emotionally, confront subordinates directly and firmly, and put expectations in writing—but the broad range of colorful vignettes adds useful concreteness.