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How to work with annoying people
Sunday March 19, 8:51 pm ET

There is always at least one person at work who rubs you the wrong way or, worse, seems out to get you.

That's why the audience for the catchy-titled Working with You Is Killing Me is potentially vast.

The authors know the feeling of dread in your stomach at the mere thought of interacting with the client who does nothing but scream at you. They understand how maddening it is when someone else takes credit for your ideas or spreads nasty rumors about you.

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Harvard Business Review Article - April 2006

All the talk about collegial, non-authoritarian workplaces has had an unfortunate side effect; Managers often give employees too much latitude.

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Wall Street Journal Article - April 4, 2006
Bookshelf/by Martin Kihn

Cubicle Culprits

The philosopher Jean-Paul Satre once famously observed that “Hell is other people.” And he worked from home. Imagine if he had been one of the millions of us who are forced to navigate the psychic mine fields of the modern corporation. There we daily run into the many archetypes who inhabit our own particular version of hell: the Credit Stealer, the Cynic, the Boundary Buster and—most horrifying of all—the self-appointed Entertainer.

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Kirkus Reports
December 2, 2005

Harvard-trained psychotherapist Crowley and nationally recognized business expert Elster demonstrate exactly how to disengage from emotionally stressful situations, to take things in stride and manage difficult situations with aplomb... Readers will surely identify themselves and their coworkers in many of the scores of example scenarios. Managers will learn how to demand greater accountability from their employees, while employees will gain useful insight into dealing with difficult bosses.

Filled with solid advice and useful strategies, this practical handbook will come as a tall glass of water to those facing emotional distress at work.

Publisher’s Weekly
December 19, 2005

For anyone trapped in an energy zapping relationship with a co-worker, boss or subordinate, Crowley and Elster offer an exit strategy – a highly practical and easily implemented guide to making the situation workable. Looking at the workplace from every employee’s perspective, Crowley, a Harvard-trained psychotherapist, and Elster, an entrepreneurial consultant, have created a book as valuable to readers on the top rungs of the corporate ladder as it is to those near the bottom.

This empowering book delivers a sense of control over nasty workplace situations. It may also offer the answer to high job turnover.